• Makiko Taniguchi

    Insights create possibility.
    10+ years experience in innovation across the globe. Anthropologist, strategist, designer.   While my background is in Social Anthropology, I have also worked 10+ years in Innovation and Design consultancy and research in different parts of the world. My passion lies in discovering the extraordinary in ordinary moments, and turning them into a strategic framework to create innovation possibilities. I am a firm believer in actionable research output and great storytelling. From senior executives, function leaders to designers, I have extensive experience in guiding various stakeholders through different innovation opportunities by using the process based on Design Thinking.
  • CitySight

    Data analytics and work optimization for the city transportation agencies.
  • Creating a Service Centre for the Ministry of Manpower in Singapore

    Bendemeer Service Center is MOM’s new service center consolidating their former service centers at four different locations into one. We have designed the new service center from the space, experience blueprints to new work processes. As the center was anticipating 7-8,000 visitors per day, in order to provide better service experiences, one of our key strategies focused on filtering customers with different needs. New Ministry of Manpower Service centered opened up in 2013 with implementation of our service experiences and spatial design from this project.
  • More things Makiko has worked on.

  • Contact

    makikotaniguchi@gmail.com
      © 2014 Makiko Taniguchi
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